Eindhoven Orchestra Association Helikon, located at Florapark 78, 5644 BZ Eindhoven, is responsible for the processing of personal data as shown in this privacy statement.
Contact details
https://www.symfonieorkesteindhoven.nl/
Business address: Florapark 78, 5644 BZ, Eindhoven
Phone (webmaster): +31686690945
Carien Miedema is the Data Protection Officer of Eindhoven Orchestra Association Helikon.
Personal data that we process
Eindhoven Orchestra Association Helikon processes your personal data because you use our services and/or because you provide them to us yourself.
Below you will find an overview of the personal data that we process:
- First and last name
- Address details
- Email address
- Bank account number (for customers)
- Instrument (for members and substitutes)
- Phone number (for members and substitutes)
- IP address of registration (for members and substitutes)
- Information from sent and read newsletters (for subscribers of the member newsletter)
Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore recommend that parents be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal data about a minor without this permission, please contact us via webbeheerder@symfonieorkesteindhoven.nl, then we will delete this information.
For what purpose and on what basis do we process personal data?
Eindhoven Orchestra Association Helikon processes your personal data for the following purposes:
- Processing your payment or donation
- Sending our newsletter and/or advertising brochure
- Providing the ability to create an account
- To deliver goods and services to you
- Responding to messages via a contact form
- Manage access to the members-only area
- Sharing name, email address and (if provided) telephone number with the members of the association on a protected page of the website.
- Monitoring the member newsletter function.
Automated decision-making
Eindhoven Orchestra Association Helikon does not make decisions based on automated processing on matters that could have (significant) consequences for people.
How long we store personal data
Eindhovense Orkestvereniging Helikon does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following categories of personal data:
| Category | Personal data | Retention period | Rode |
|---|---|---|---|
| One-time purchases | First and last name, Address details, Bank account number, Email address | As long as no cancellation has been registered | Order processing, sending newsletter |
| Account details | First and last name, Address details, Bank account number, Email address | Inactive for a maximum of two years | User Reuse of Account Data |
| Newsletter registration | Email address | As long as no cancellation has been registered | Send newsletter |
| Contact form | Name, Email address | A maximum of four weeks after the last response from the parties. | Respecting a reasonable response time. |
| Member Profile | Name, address, email address, phone number, instrument, IP address | As long as the membership is active or 2 years after cancellation | Interact with members about events and monitor functionality. |
| Members Newsletter | Content, log, status per user, logbook. | As long as the membership is active or 2 years after cancellation | Monitor functionality. |
Sharing personal data with third parties
Eindhovense Orkestvereniging Helikon only provides data to third parties if this is necessary for the execution of our agreement with you or to comply with a legal obligation.
Cookies and similar technologies that we use
Eindhovense Orkestvereniging Helikon only uses technical and functional cookies. And analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferences. We can also use them to optimize our website. For this we use “Google Analytics for WordPress by MonsterInsights”. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously stored via the settings of your browser.
View, modify or delete data
You have the right to view, correct or delete your personal data. You can do this yourself via the personal settings of your account. In addition, you have the right to withdraw your consent for the data processing or to object to the processing of your personal data by us and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organization named by you. If you wish to exercise your right to object and/or right to data portability or if you have other questions/comments about the data processing, please send a specified request using the contact form below. To ensure that the request for access has been made by you, we will ask you to send us a copy of your ID. In this copy, black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. Eindhoven Orchestra Association Helikon will respond to your request as soon as possible, but in any case within four weeks.
Eindhovense Orkestvereniging Helikon would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
How we protect personal data
Eindhovense Orkestvereniging Helikon takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service.